Public Offer (Services Agreement)

Sole Proprietor Maksim Nikolaevich Pasko, hereinafter referred to as the "Contractor," offers natural persons, sole proprietors, or legal entities, hereinafter referred to as the "Customer," to enter into this Public Offer Agreement (hereinafter – the "Offer") for the Contractor to provide paid services to the Customer on the terms and conditions set forth in this Offer.

1. Terms and Definitions

1.1. The following terms and definitions are used in this Offer in the following sense:

1.1.1. "Website (Site)" – a collection of information posted by the Contractor on the Internet at: https://rifify.io/ and all its subdomains, including all sections, pages, file structure, and any other structural elements.

1.1.2. "Platform" – the Contractor's website consisting of a set of computer programs and information posted on it by the Contractor and/or Customers.

1.1.3. "Offer/Agreement" – this document published on the Contractor's official Site, addressed to an unlimited circle of natural persons with the necessary legal capacity and capacity in accordance with applicable law, sole proprietors, or legal entities.

1.1.4. "Offer Acceptance" – full and unconditional acceptance of the Offer by the Customer performing the actions specified in clause 3.3 of the Offer, creating the Agreement between the Parties. Performing the Offer acceptance confirms that the Customer is familiar with it and fully agrees with its terms.

1.1.5. "Contractor" – the person expressing the intention to enter into the Agreement with any natural person who has reached the age permitted by applicable law, sole proprietor, or legal entity for acceptance of this Offer on the terms specified in this Offer.

1.1.6. "Customer" – a natural person who has reached the age permitted by the legislation of the Kyrgyz Republic for Offer acceptance, sole proprietor, or legal entity with appropriate authority.

1.1.7. "Services" – a special form of services provided by the Contractor in the form of providing the Customer with data analytics services for music industry representatives.

1.1.8. "Customer Verification" – actions of the Customer to send the registration form posted on the Site: https://rifify.io/, which, in the absence of objections from the Contractor to the Customer's registration, entails the creation of an account (Personal Account).

1.1.9. "Personal Account" – a personal section of the Site to which the Customer gains access after registration and/or authorization on the Site.

1.2. The Offer may use terms not defined in clause 1.1 of this Offer. In these cases, interpretation of terms is made in accordance with the text and meaning of this Offer.

2. General Provisions

2.1. This Offer is the Contractor's official, public, and irrevocable offer to Customers to enter into an agreement on the terms provided by this Offer.

2.2. Acceptance of this Offer means that the Customer agrees with all provisions of this Offer and undertakes to follow them. From the moment of Acceptance of this Offer by the Customer, this offer is considered an agreement concluded between the Contractor and the Customer on the terms established in this offer.

2.3. Regarding the functioning and development of the Platform, the Contractor is guided by this Offer and other special documents developed or that may be developed and accepted by the Contractor to regulate the provision of access to the Platform's functionality for Customers.

3. Subject of the Agreement and Procedure for Providing Services

3.1. The subject of this Agreement is the paid provision by the Contractor to the Customer of Services for data analytics for music industry representatives.

3.2. The Customer undertakes to pay the Contractor the full cost of the services, thereby expressing full and unconditional acceptance of the terms of this Agreement.

3.3. Full and unconditional acceptance of this Offer is the Customer's payment for the services offered by the Contractor on the Site https://rifify.io/ and creation of the Customer's account (Personal Account). The Contractor may establish prepayment as the payment procedure for services. The Customer paying for the Contractor's services is provided with the opportunity to choose a payment option in accordance with available payment methods.

3.4. The procedure and cost of providing services to the Customer are indicated on the Site.

3.5. The service will be considered paid from the moment the funds are credited to the Contractor's settlement account according to the details specified in section 14.

3.6. By accepting this Offer, the Customer confirms that the provision of services by the Contractor relating only to this Site fully corresponds to the Customer's ability to use services provided in this way.

4. Rights and Obligations

4.1. The Contractor has the right:

4.1.1. At its discretion, suspend, restrict, or terminate the Customer's access to the Site.

4.1.2. Establish any restrictions on the use of the Platform, unilaterally change this Offer at any time by publishing a new edition of the Offer on the Platform.

4.1.3. The Contractor does not guarantee that the Platform will meet the Customer's requirements and wishes.

4.1.4. Independently determine the forms and methods of providing Services based on the terms of this Agreement.

4.1.5. Upon detection of cases of the Customer providing access to the Personal Account to third parties, creating copies of the Contractor's materials, their distribution, partial or full transfer to third parties, creating derivative and similar materials to those developed by the Contractor, the Contractor has the right to fully block the Customer's access to the Personal Account, including pre-paid by the Customer, and also take actions to protect its copyright and exclusive rights. In this case, no refund of funds paid by the Customer is made.

4.1.6. If the Customer uses materials for purposes other than those specified in this Agreement, the Contractor has the right to fully block the Customer's access to the Personal Account, including pre-paid by the Customer, and also take actions to protect its copyright and exclusive rights. In this case, no refund of funds paid by the Customer is made.

4.2. Contractor's Obligations:

4.2.1. Organize and ensure proper provision of services.

4.2.2. Provide Services after full payment (100% prepayment) by the Customer of the cost of selected services.

4.2.3. Not disclose Customer's personal data without consent and process it solely for the purpose of fulfilling this Agreement in accordance with the Privacy Policy approved by the Contractor and posted on the Site.

4.2.4. Take all actions within its control to ensure uninterrupted Platform operation; however, the Contractor is not responsible for Platform downtime (including emergency or maintenance), insufficient data quality or speed, full or partial loss of any data posted on the Platform, or any other damages arising or that may arise from Platform use not due to the Contractor's fault.

4.2.5. Demand payment for provided Services.

4.3. Customer's Obligations:

4.3.1. Comply with and fulfill the terms of this Offer.

4.3.2. Independently view, familiarize and otherwise use the Contractor's services without providing authentication data to third parties for access to the Personal Account.

4.3.3. Not create copies of Contractor's materials, not distribute, not transfer to third parties or otherwise partially or fully use Contractor's materials, not create derivative or similar materials to those developed by the Contractor.

4.3.4. Not use materials for purposes other than those specified in this Agreement. Not advertise materials or use them directly or indirectly in direct or hidden advertising for commercial purposes.

4.3.5. Independently ensure technical capability to receive Contractor's Services from its side.

4.3.6. Not sell or assign claims against the Contractor.

4.3.7. Not allow dissemination by any means of false information about Contractor's Services or information damaging the Contractor's business reputation.

4.3.8. Comply with applicable intellectual property legislation, its protection, and bear responsibility for violations.

4.4. Customer's Rights:

4.4.1. Select and pay for desired Services.

4.4.2. Use the set of materials in accordance with this Agreement. The Contractor bears no responsibility for the Customer's application/non-application of materials.

4.4.3. Independently make decisions regarding the necessity of actions recommended by the Contractor within the provision of Services under this Agreement.

5. Cost and Payment Procedure for Services

5.1. The cost of provided Services is determined by the Contractor unilaterally. The Contractor may unilaterally change prices for provided Services.

5.2. The Customer undertakes to pay the Contractor the full cost of services via full prepayment by placing an order for Contractor's Services and paying for the offered Services.

5.3. The procedure and cost of providing paid Services to the Customer are indicated on the Site. The procedure for providing Services to the Customer may also be regulated by separate agreements between the Parties.

5.4. The Service cost includes the Contractor's expenses associated with providing Services.

5.5. Payment is considered made upon crediting of funds to the Contractor's settlement account per details in section 14. The Customer undertakes to keep all documents confirming payment until funds are credited to the Contractor's account. If funds from the Customer are not received in the established timeframe and/or amount, the Contractor has the right not to commence or to cease providing Services.

5.6. The Customer agrees that subsequent Subscription Cost deductions will be automatically made using the selected payment method at the end of each subscription period ("auto-payment"), unless the Customer cancels the Subscription before the payment date.

5.7. Payment acceptance and processing using bank cards is performed by the electronic payment Provider.

5.8. The list of bank card details for payments includes:

· Bank card number;

· Bank card expiration date (month/year);

· Bank card CVC2/CVV2 verification code;

· Cardholder's surname and first name.

5.9. Confirmation of payment consent via password entry may be required. The password is a numeric/alphanumeric sequence identifying the Customer as the cardholder. Password verification is performed by the issuing bank.

5.10. The Contractor does not store or process Customer's bank card data, only sending requests to the Processing Center and issuing Bank for card operations.

6. Acceptance of this Offer

6.1. Acceptance of this Offer is recognized as full and unconditional acceptance by the Customer performing actions specified in clause 3.3 of the Offer, creating the Agreement between the Parties.

6.2. This Offer is considered accepted, and rights and obligations arisen for the Parties, from the moment funds are credited to the settlement account specified by the Contractor in section 14.

7. Parties' Liability

7.1. The Contractor is not liable for Services not meeting Customer expectations and/or subjective assessment; such mismatch or negative subjective assessment is not grounds for considering Services provided poorly or not in agreed volume. Opinions of third parties differing from the Customer's are also not grounds.

7.2. The Contractor is not liable for inability to provide services to the Customer for reasons beyond Contractor's control. In this case, services are considered properly provided and payable in full.

7.3. The Contractor is not liable for any damages, including lost profits, caused to the Customer due to inability to use provided services not due to Contractor's fault.

7.4. The Customer bears liability for illegal use of Contractor's information. The Customer unconditionally undertakes not to create derivative or similar services to those created by the Contractor, not to distribute or transfer information fully or partially to third parties, and to use information solely for personal consumption purposes. In case of violation, the Contractor may immediately apply to court for protection of violated rights.

7.5. The Contractor is not liable for actions of banks, electronic payment systems facilitating payment under this Agreement. Also not liable for inability to provide services for reasons beyond Contractor's control. Services are considered properly provided and payable in full.

7.6. The Customer confirms that disagreement with Contractor's opinion, methodology, or Service content is not grounds for refund or claims on Service quality.

7.7. The Customer must not allow dissemination of false information about Contractor's services or information damaging Contractor's business reputation.

7.8. In case of termination of this Offer at Customer's initiative, the Customer must notify the Contractor in writing no later than 15 (fifteen) calendar days before the intended termination date. Termination notice is sent to Contractor's email: support@rifify.io. The notice receipt date is the date it arrives at support@rifify.io. Risk of non-receipt lies with the Customer. Upon termination at Customer's initiative, the Customer must reimburse Contractor's actual expenses related to fulfilling obligations under this Agreement.

8. Procedure for Offer Termination and Refund

8.1. The Customer may terminate the Offer at any time before Services are provided by the Contractor.

8.2. Refund upon Offer termination is made by the same method as payment, in the amount of actual Service cost paid by Customer minus actual Contractor expenses, namely 5% of the order amount.

8.3. To terminate the Offer and request refund, the Customer must send a termination notice to Contractor's email: support@rifify.io marked "Refund Request," attaching a scan of the Refund Application (see Appendix No. 1).

8.4. Refund is made to the bank account specified by the Customer in the Application.

8.5. The Contractor must make the bank transfer to the Customer no later than 10 (ten) banking days to the account specified in the Refund Application.

8.6. Contractor's refund obligation is fulfilled upon debiting funds from Contractor's account. Contractor is not liable for refund delays due to incorrect bank details in Customer's Application. In this case, the 10-day refund period starts from provision of correct bank details by Customer.

9. Dispute Resolution Procedure

9.1. All disputes, disagreements, and claims arising in connection with this Agreement are resolved by the Parties through negotiations. The Party with claims/disagreements sends the other Party a message specifying the claims/disagreements.

9.2. The message per clause 9.1 is sent by Customer to Contractor's email: support@rifify.io. The message must describe the claim essence and provide evidence confirming its validity. Response to claim is within 5 (five) business days from receipt.

9.3. Upon claim review, Contractor may: satisfy the claim and take measures to eliminate deficiencies arising during Service provision, or reject it (if Customer data is not confirmed upon review and conflict investigation).

9.4. If disputes cannot be settled by negotiations or claims procedure, the injured Party may seek court protection. Disputes are submitted to the authorized court at the Service provision place. Service provision place under this Agreement is Bishkek city; disputes resolved under Kyrgyz Republic legislation.

10. Customer Personal Data Processing

10.1. By accepting this Agreement terms and providing personal data to Contractor, Customer consents to processing of entered personal data by Contractor.

10.2. Contractor takes measures to protect personal data from unauthorized access during processing.

11. Rules for Posting Information Protected by Intellectual Property Laws

11.1. All materials on the Platform, including images, software code, logos, graphics, sounds, are exclusive rights objects protected under applicable intellectual property legislation.

11.2. Platform use prohibits uploading, transferring between Customers, modifying, or posting information, data, or images violating third parties' exclusive rights, particularly copyright and related rights, as well as rights to inventions, utility models, industrial designs, or trademarks.

11.3. Customer bears responsibility for violating third parties' intellectual rights, particularly copyright and related rights, as well as rights to inventions, utility models, industrial designs, or trademarks.

11.4. For all Service-related questions, contact: support@rifify.io.

12. Moderation

12.1. Contractor reserves the right to moderate all materials posted by Customers on the Platform, i.e., monitor content and quality, and if necessary, at its discretion, without warning or explanation, delete or move them.

12.2. Customer agrees to Contractor's right to restrict or block Platform access or take other measures against Customer violating Offer terms, applicable legislation, or third parties' legally protected rights upon motivated complaint. Measure nature, including duration and access restriction level, is determined by Contractor at its discretion per legislation, local regulations, and may be applied without prior/subsequent Customer notice or explanation.

12.3. In case of Offer terms violation, Contractor may take measures to protect these terms and its interests regardless of violation statute of limitations. Thus, Contractor inaction upon Customer violations does not deprive Contractor of right to take protective actions later or indicate waiver of rights for future similar violations.

12.4. Contractor's moderation right is not an obligation to control all materials posted by Customers on the Platform or published/transmitted using the Platform. Moderation is performed in volumes set by Contractor.

13. Additional Terms

13.1. This Offer enters into force upon posting on the Platform at https://rifify.io/documents/public-offer and remains valid until revoked or amended by Contractor.

13.2. Offer may be amended or revoked by Contractor unilaterally anytime without Customer notice. New Offer edition takes effect immediately upon Platform publication. Updated Offer data on Contractor's Platform: https://rifify.io/ with change date in document header "Public Offer (Services Agreement) Edition dated 'XX' XXXX 20XX". Customer undertakes to independently monitor Offer changes regularly.

13.3. Matters and issues not provided for or unresolved by this Agreement are governed and resolved under Kyrgyz Republic applicable legislation provisions.

13.4. Parties agree to keep confidential and consider the Services Agreement, as well as all information received by Contractor from Customer and by Customer from Contractor designated as confidential, secret; not disclose, divulge, publicize, or otherwise provide such information to any third party without prior written consent of Contractor or Customer respectively, except as provided by applicable legislation.

13.5. Parties confirm this Agreement constitutes the full agreement between the Parties.

13.6. If any term of this Agreement loses force under applicable legislation, other provisions remain in full force unchanged, and the invalid term is subject to clarification or replacement consistent with applicable legislation requirements.

13.7. By entering this Agreement, Customer understands the meaning of its actions and is capable of directing them, not under delusion, deception, violence, or threat influence. This Agreement is entered voluntarily by Customer after full familiarization with Offer/Agreement terms, contents of which are clear to Customer.

14. Contractor's Details

Sole Proprietor Maksim Nikolaevich Pasko

Registration Number: 002-2024-169-7968

TIN: 22312198950079

RCEO: 33130918

PJSC "BAKAY BANK"

SWIFT: BAKAKG22

BIN: 000000000000

Correspondent Account: № KZ928562013126970213

Account Number: KZT 1240180000120582